This Privacy Policy describes how ClassOdds ("we," "us," or "the Platform") collects, uses, stores, and protects the personal information of players who register and play on classodds.com. It also explains your rights under Philippine data privacy law and how to exercise them.
By creating a ClassOdds account or continuing to use the platform after this policy has been posted or updated, you confirm that you have read and understood how we handle your personal data. If you disagree with any part of this policy, please do not use ClassOdds and contact us to have your account closed and your data handled according to your instructions.
This Privacy Policy should be read together with the ClassOdds Terms and Conditions. Both documents form part of the agreement between you and ClassOdds. Where the Terms reference data handling, this Privacy Policy provides the full detail.
Who We Are
ClassOdds is an online gaming platform operated for Filipino players and accessible at classodds.com. ClassOdds functions as both the data controller (we decide what data to collect and why) and the data processor (we handle the day-to-day processing of that data) for the personal information of registered players.
Our Data Protection Officer (DPO) is the designated point of contact for all privacy-related matters. Contact details for the DPO are provided in Section 14 of this policy. We take our obligations under Republic Act No. 10173 — the Data Privacy Act of 2012 — and its Implementing Rules and Regulations seriously.
Personal Data We Collect
ClassOdds collects the minimum personal data needed to operate a safe, legal, and fair gaming platform. Below is a breakdown of the categories of data we collect and whether providing them is required or optional.
| Category | Examples | Required / Optional |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID number | Required |
| Contact Data | Mobile number, email address, current home address | Required |
| Financial Data | GCash number, Maya account, bank account number, card last four digits | Required |
| Transaction Data | Deposit and withdrawal history, amounts, timestamps, payment references | Required |
| Gaming Activity Data | Games played, bets placed, win/loss history, session durations, bonus usage | Required |
| Technical Data | IP address, device type, browser, operating system, screen resolution | Required |
| Communications Data | Support chat logs, email correspondence, feedback submitted | Required |
| Marketing Preferences | Whether you have opted in or out of promotional email and SMS | Optional |
ClassOdds does not intentionally collect sensitive personal information as defined under RA 10173 (such as health records, political opinions, or religious beliefs) unless specifically required by law or regulation for a defined purpose.
How We Collect Your Data
ClassOdds collects personal data through the following channels:
- Direct collection: Data you provide when registering, verifying your identity, making deposits, requesting withdrawals, or contacting our support team.
- Automated collection: Technical and behavioral data collected automatically as you navigate and interact with the ClassOdds platform — including IP address, device identifiers, session timestamps, and game interaction logs.
- Third-party sources: In some cases, ClassOdds may receive data from payment providers (e.g., GCash, Maya) to confirm the source and legitimacy of a transaction, or from identity verification service providers for KYC (Know Your Customer) compliance purposes.
Why ClassOdds Uses Your Data
ClassOdds uses personal data for clearly defined purposes only. We do not process your data for any purpose beyond what is listed here without first notifying you and, where required, obtaining your consent.
- Account management: Creating and maintaining your ClassOdds account, verifying your identity, and authenticating your login sessions.
- Transaction processing: Executing deposits and withdrawals accurately and directing payments to the correct GCash, Maya, or bank account.
- Regulatory compliance: Meeting obligations under Philippine anti-money laundering regulations, PAGCOR licensing requirements, and the Data Privacy Act. This includes KYC verification and transaction monitoring.
- Fraud prevention and security: Detecting and preventing unauthorized account access, duplicate accounts, bonus abuse, money laundering, and other forms of fraud or prohibited conduct.
- Responsible gaming: Monitoring gaming activity patterns to identify potential signs of problem gambling behavior and applying voluntary or mandatory restrictions where necessary.
- Customer support: Responding to your queries, resolving disputes, and maintaining records of communications for quality assurance.
- Platform improvement: Analyzing aggregated, anonymized usage data to improve game selection, navigation, performance, and overall player experience on ClassOdds.
- Marketing communications (with consent only): Sending you information about ClassOdds promotions, new games, and special offers — but only if you have explicitly opted in and until you opt out.
Legal Basis for Processing
Under the Data Privacy Act of 2012 (RA 10173), ClassOdds may only process your personal data where a lawful basis exists. The lawful bases ClassOdds relies on are:
- Contractual necessity: Processing is necessary to fulfill our agreement with you — including running your account, processing your bets, and paying out winnings. Without this processing, ClassOdds cannot provide its service.
- Legal obligation: ClassOdds is required by Philippine law to verify identities, monitor transactions, retain financial records, and report certain activities to regulators. We process data to satisfy these obligations regardless of your individual preferences.
- Legitimate interests: ClassOdds processes certain data — such as technical and security logs — on the basis of its legitimate interest in keeping the platform secure, preventing fraud, and improving service quality. This processing does not override your fundamental privacy rights.
- Consent: For optional processing activities — such as marketing emails and SMS — ClassOdds relies on your explicit consent. You may withdraw this consent at any time by updating your account preferences or contacting support.
When ClassOdds Shares Your Data
ClassOdds does not sell, rent, or provide your personal data to any third party for that party's own commercial or marketing purposes. We share data with external parties only in the following defined circumstances:
Payment Processors
When you make a deposit or request a withdrawal, ClassOdds shares the minimum necessary data with your chosen payment provider — such as GCash, Maya, or your bank — to complete the transaction. These processors handle your financial data under their own privacy policies and applicable Philippine financial regulations.
Identity Verification Providers
To meet KYC requirements, ClassOdds may share your identity documents and personal details with licensed identity verification service providers. These partners are contractually bound to process your data only for verification purposes and in compliance with RA 10173.
Regulatory and Law Enforcement Authorities
ClassOdds may disclose personal data to Philippine government agencies, PAGCOR, the Anti-Money Laundering Council (AMLC), and law enforcement bodies where required by law, court order, or regulatory directive. ClassOdds will not resist such disclosures where a lawful obligation exists.
Game Content Providers
Third-party game developers and live casino streaming providers may receive limited technical data (such as session tokens and bet confirmations) necessary to operate their games on the ClassOdds platform. These providers do not receive personally identifiable information beyond what is technically required for game delivery.
ClassOdds takes steps to ensure all third-party partners who process data on our behalf are bound by data processing agreements that require them to handle your information securely and exclusively for the purpose for which it was shared.
Data Retention Periods
ClassOdds retains personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable Philippine law. Below are the typical retention periods for key data categories.
After applicable retention periods expire, ClassOdds securely deletes or anonymizes the relevant data. Anonymized and aggregated data (from which no individual can be identified) may be retained indefinitely for platform analytics purposes.
How ClassOdds Protects Your Data
ClassOdds implements a layered set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction.
- Encryption in transit: All data transmitted between your device and ClassOdds servers is encrypted using TLS (Transport Layer Security) protocols. Look for the padlock icon in your browser address bar when using ClassOdds.
- Encryption at rest: Sensitive data stored on ClassOdds infrastructure — including financial information and identity documents — is encrypted at rest using industry-standard algorithms.
- Access controls: Internal access to personal data is restricted on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and background checks.
- Fraud detection systems: ClassOdds operates continuous automated monitoring of account activity, transactions, and login behavior to detect anomalies that may indicate unauthorized access or fraudulent activity.
- Regular security assessments: ClassOdds conducts regular security reviews of its systems and processes, including periodic vulnerability assessments of its platform infrastructure.
Your part in account security: ClassOdds' security measures protect data on our end. You should also protect your account by using a strong, unique password, enabling 2FA if available, and never sharing your login credentials with anyone — including with people claiming to be ClassOdds support staff.
Cookies and Similar Technologies
ClassOdds uses cookies and similar tracking technologies to make the platform work properly, remember your preferences, and help us understand how players use the site so we can improve it.
Types of Cookies We Use
- Strictly necessary cookies: These are required for the platform to function. Without them, features like staying logged in, your game session, or your balance display would not work. These cannot be disabled.
- Functional cookies: These remember your preferences — such as your language setting or whether you've dismissed a notification — to give you a more personalized experience on ClassOdds.
- Analytics cookies: These help us understand which pages are visited most, how long players spend on each section, and where navigation problems occur. Data is aggregated and anonymized — individual players are not tracked.
- Security cookies: These are used by ClassOdds' fraud detection and bot-prevention systems to distinguish legitimate player sessions from automated or suspicious activity.
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using ClassOdds, but it may affect some functionality such as saved preferences or performance optimizations.
Your Data Rights Under Philippine Law
Under the Data Privacy Act of 2012 (RA 10173), every Filipino player on ClassOdds holds the following rights with respect to their personal data. You may exercise any of these rights by contacting our Data Protection Officer using the details in Section 14.
Right to Be Informed
You have the right to know that ClassOdds is collecting your data, why, how it's used, and who it may be shared with — which is what this policy exists to explain.
Right of Access
You may request a copy of the personal data ClassOdds holds about you. We will provide this within a reasonable timeframe upon verified request.
Right to Correction
If any data we hold about you is inaccurate or outdated, you have the right to request that we correct or update it promptly.
Right to Erasure
Where data is no longer necessary or was collected without proper basis, you may request deletion. Note that some data must be retained for legal compliance and cannot be deleted on request.
Right to Object
You may object to ClassOdds processing your data for marketing purposes at any time. You can also object to processing based on legitimate interests where your individual rights outweigh those interests.
Right to Data Portability
You may request a machine-readable copy of personal data you have provided to ClassOdds so you can transfer it to another service, where technically feasible.
ClassOdds will respond to data rights requests within fifteen (15) business days of receiving a verified request. Some requests — particularly erasure and portability — may take longer depending on complexity and volume. We'll keep you informed of progress throughout the process.
Protection of Minors
ClassOdds is strictly an adults-only platform. The minimum age to register and play on ClassOdds is 21 years old, in line with Philippine gaming regulations. We do not knowingly collect or process personal data belonging to persons under the age of 21.
Our registration process includes age verification steps and our KYC procedures are designed to detect under-age registration attempts. If ClassOdds discovers that an account has been created by or on behalf of a minor, the account will be immediately closed, any deposits will be returned, and all data associated with the account will be deleted except where retention is required by law.
If you are a parent or guardian and believe a minor may have created a ClassOdds account, please contact us immediately at support@classodds.com so we can investigate and take appropriate action.
Cross-Border Data Transfers
Some of ClassOdds' service providers — including live casino streaming studios and identity verification partners — may be based in countries outside the Philippines. Where personal data is transferred internationally, ClassOdds ensures such transfers comply with the requirements of the Data Privacy Act and that the receiving country or organization provides an adequate level of data protection.
ClassOdds does not transfer your personal data to any jurisdiction that does not provide equivalent protections, unless required to do so by Philippine law or court order.
Changes to This Privacy Policy
ClassOdds may update this Privacy Policy from time to time to reflect changes in our practices, technology, regulatory requirements, or operational needs. When material changes are made, we will notify registered players via email at least seven (7) days before the revised policy takes effect.
The current version of this Privacy Policy — including its effective date — is always available on this page. We encourage you to check back periodically. Your continued use of ClassOdds after a policy update is in effect constitutes your acknowledgment of the updated terms.
Contact Us & Data Protection Officer
For any privacy-related query, data rights request, or concern about how ClassOdds handles your personal data, please contact our Data Protection Officer (DPO) directly:
- Email: support@classodds.com (subject line: "Data Privacy Request")
- Response time: Within 3 business days for general queries; within 15 business days for formal data rights requests
- Support hours: 24 hours a day, 7 days a week for general support; formal privacy requests handled during business hours
If you believe ClassOdds has not addressed your privacy concern adequately, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines — the regulatory authority responsible for enforcing the Data Privacy Act of 2012.
For questions about game rules or account-specific issues, visit our FAQ page or contact support directly. For the full terms governing your ClassOdds account, please review the Terms and Conditions.